Privacy Policy

At our company, we handle and provide services to our customers in accordance with the following guidelines.

Name of the personal information handling business operator (our company)

ITOHEN Co., Ltd.

Name and contact information of the person who manages the personal information

Maiko Watase 08083614163

Please see the information required by the Specified Commercial Transactions Law.

Personal information collected and its purpose of use

1. Personal information collected: Address, name, telephone number, email address
2. Purpose of Use: Providing services (shipping and managing products, providing materials, etc.) and communication from our company (responding to customer inquiries, conducting surveys, announcing and advertising new services and products, etc.)

Restrictions on the provision of personal information to third parties

Except in the cases listed below, we will not provide your personal information to third parties without your prior consent.

1. When required by law
2. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent.
3. When it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children, and it is difficult to obtain the consent of the person concerned.
4. When it is necessary to cooperate with a national or local government agency or an entity entrusted by them in carrying out duties prescribed by law, and obtaining the individual's consent would likely hinder the performance of those duties.
5. When the following matters have been notified or publicly announced in advance.
(1) The purpose of use includes providing to a third party.
(2) Items of data provided to third parties
(3) Means or methods of providing to a third party
(4) To stop providing personal information to third parties upon the request of the individual concerned. However, the following cases do not fall under the category of third parties as defined above.
(4.1) When we entrust all or part of the handling of personal information to a third party to the extent necessary to achieve the purpose of use.
(4.2) When personal information is provided in connection with the succession of a business due to merger or other reasons.

Outsourcing of personal information handling

In providing our services, we may outsource some of our operations (such as shipping products and processing payments) to external parties.
In this case, we will select a contractor who will handle personal information appropriately in accordance with the law, and we will ensure that the contractor manages your personal information appropriately, including their management system, through a contract to prevent any leakage or disclosure.

Disclosure, correction, addition, or deletion of personal information, etc.

When we receive a request from the individual concerned (or their representative) to disclose, correct, add to, or delete their personal information, we will respond to the individual in accordance with our prescribed procedures.

cookie

Cookies are used to make your use of our services more convenient (such as saving you the trouble of logging in again), but you can refuse them through your browser settings.
Furthermore, if refusing cookies prevents you from using our services, we will also make that public.